I will diagnose problems with your hoverboard and tell you how to fix it (up to 4 replies).
Order a hoverboard diagnosis if you have a broken hoverboard and aren't sure what is wrong with it. We have diagnosed thousands of hoverboard problems since we began in 2015.
Ordering a diagnosis to figure out why a hoverboard is not working is completely risk-free. If we are unable to give a diagnosis as why to your hoverboard isn't working we will give you your money back, guaranteed.
In our diagnosis, we will ask you to provide us with information about what your hoverboard is doing. Common hoverboard problems might include when a hoverboard won't balance, retain a charge, have a red blinking light, or a front light stuck on.
This, of course, is just the tip of the iceberg when it comes to figuring out what is wrong with a hoverboard. Regardless, in most situations, we have the answers and will recommend the best way to fix your hoverboard. If we determine that your broken hoverboard needs parts, we will also recommend the proper parts to buy.
Start by ordering a hoverboard diagnosis today, then head on over to our contact page. Once there, send us a message with your order number and details on what is wrong with your hoverboard. We will get back to you shortly thereafter.
Returns
Due to the nature of our business being the sale and installation of replacement electronic parts, there are no returns allowed unless considered DOA (dead on arrival). In the case of DOA parts, you must contact us within 14 days and we will dispatch replacement parts to exchange for the DOA parts.
If we decide to accept a return for any reason it is at our sole discretion and your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, you must have purchased it on our website www.hoverboardrepair.com as we require a receipt / proof of purchase.
Any item that is returned without an RMA will be denied a refund. You must contact us prior to returning goods in order to have your return accepted.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or Missing Refunds (if applicable)
If we approved a return for you and you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Sale Items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Sale items are denoted by a special price with the regular price struck out.
Exchanges (if applicable)
We only replace items that have manufacturer defects or were delivered in damaged condition. WE DO NOT EXCHANGE ITEMS THAT WERE DAMAGED DURING INSTALL. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: Attention Daniel; 4575 Dean Martin Dr #1501, Las Vegas NV 89103..
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Insurance
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item and any loss by a shipping company is not our responsibility.
