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SERVICE: Mail-in Hoverboard Repair

SERVICE: Mail-in Hoverboard Repair

$ 139.99

Limited edition: ONLY SOME LEFT

THIS IS FOR HOVERBOARD REPAIR SERVICE, NOT A NEW HOVERBOARD :)

Is your hoverboard broken? Have us repair your hoverboard for you with our professional hoverboard shop services. We fix hoverboards day in and day out and know exactly what we're doing.

How Does the Repair Service Work?

  1. Fill out our hoverboard repair request form. Print the copy that is emailed to you afterwards and include it in your shipment.
  2. Create your own shipping label (we suggest UPS.com) and send your broken hoverboard to us: Attention Daniel; 4575 Dean Martin Dr #1501, Las Vegas NV 89103.
  3. Drop off your (well-packed) hoverboard to a UPS Store or request UPS to pick it up.
  4. We inspect your hoverboard and send you an invoice to pay for the repair service.
  5. You pay for the service, we repair your hoverboard, then send it back to you.

How to Package the Hoverboard

You would be surprised at how poorly some of our customers package their hoverboard, expecting it to be shipped back to them and not be broken again during the return shipping process. We highly recommend reading this detailed guide on how to package a hoverboard for mail.

If you're unable to find the original box, then please package the hoverboard at least 2 inches from the outside of the box using bubble wrap no less than 1/2" thick, wrapped around the hoverboard tightly so it doesn't come loose. Packing peanuts are an absolute nightmare. Its drafty in our repair shop so please don't do this to us.

If for some reason, you do send us the hoverboard in packaging that we can't use to return back to you, please do us both a favor and contact us about purchasing a new hoverboard box and we'll gladly package your repaired hoverboard in it on its return back to you so it reaches you safely.

How am I charged?

For most repairs, the charge is simply the flat rate fee as seen on this page. If your hoverboard is acutely damaged, such as having been water damaged, numerous problems, or a DIY repair gone bad, then we may request an additional fee or consider it irreparable.

How long does it take?

We typically fix your hoverboard within 1 week of receiving it. Exceptions are made for hoverboards that have previously been worked on, have been damaged by water, have special parts, or have been damaged during transit to us.

How much is return shipping?

Shipping back to you is based on your location and is calculated at checkout when you pay.

What if I live in Canada, Hawaii, or Alaska?

We can still fix your hoverboard. You will however need to remove your battery prior to shipping it to us, as the batteries are prohibited from being shipped on a plane. If you ship your hoverboard to us from any of these restricted locations, we will not be able to return your battery.

Problems We Fix

There are a lot of things that can go wrong with a hoverboard. Don't worry though, we can fix just about every one of them. Here's some examples of common hoverboard problems:

Supported Models

We fix just about every type of hoverboard there is which includes, but is not limited to, the following:

  • Unbranded Hoverboards
  • Smart Balance Wheel
  • Skque
  • Halo Rover
  • EPIKGO
  • MegaWheels T1 / Megawheels T2
  • CHO 6.5”
  • NHT 6.5”
  • CXM R2 6.5”
  • Koowheel S36 6.5”
  • Halo Go 6.5”
  • HoverHeart 6.5”
  • Razor Hovertrax 1.0
  • StreetSaw DailySaw
  • StreetSaw AlienSaw
  • StreetSaw FutureSaw
  • Skque X1
  • Coocheer
  • Hoverzon S Series
  • CXInWalk 6.5”
  • V-Fire 6.5”
  • Swagtron T1
  • Jetson V8
  • GoTrax Hoverfly ECO
  • HoverHeart 6.5”
  • EverCross Challenger 8.5”

Unsupported Models

There are some models that we cannot get parts for as they are proprietary to their respective companies. We do not repair the following hoverboards so please do not order our service if your model is included in the following list:

  • Razor Hovertrax 2.0
  • Swagtron T5
  • Veeko 6.5”
  • CHIC 6.5”
  • Jetson V12
  • Swagtron T580
  • Jetson V5
  • Jetson V6 XL Off-Road
  • Swagtron T5
  • Swagtron T6 Off-Road
  • Tomoloo K1
  • Tomoloo Q2
  • Tomoloo V2
  • MegaWheels X2
  • GoTrax Hoverfly XL
  • CXM
  • Gyroor
  • Razor Hovertrax 1.5 6.5”
  • Razor Hovertrax 2.0 6.5”
  • Hover-1 HY-H1 6.5”
  • Hoverzon XS Series 2.0
  • Koowheel K1 6.5” / 8.0”
  • Koowheel K5 6.5”

What We May Not Repair

  • Hoverboards that have previously been worked on by yourself or anybody who made an attempt to repair it and were unable to. We are not a junk yard, so please do not send us a box full of parts to have us put together like a jigsaw puzzle. We strongly prefer to fix broken hoverboards that are still fully assembled. We reserve the right to NOT repair a hoverboard that is sent to us in pieces and we also reserve the right to NOT return any hoverboards sent to us that are in pieces.
  • Hoverboards that have had, or have Bluetooth. Our standard parts do not come with Bluetooth, as Bluetooth is an extra features on most hoverboards. If you insist on having your Bluetooth fixed in addition to the problems we repair above, please contact us. There will be an additional fee to add Bluetooth.

What We DO NOT Repair

  • Hoverboards that have incurred water damages.
  • Cosmetic damages such as broken shells, sliced pads, pushed in light housings, scratches to the rims, etc. unless specifically commissioned to do so prior to shipment.
  • LED light up hoverboard wheels
  • Mobile app functionality

Irreparable Hoverboards

In the situation that your hoverboard is deemed to be irreparable, we will contact you asking if you would like your hoverboard returned to you or if you'd like us to dispose of it for you.

Repair Process & Refunds

Once we have received your hoverboard the repair process has begun and no refunds will be given. We first inspect the outer packaging, noting any damage and how you packaged it. We then carefully open the package and search for your hoverboard repair request form.

Once we know who the hoverboard belongs to, we perform a diagnosis on the broken hoverboard. After our diagnosis, we determine if we have the hoverboard parts in stock and either perform the repair, or order the parts needed. After repairing the hoverboard, we package it up in the same box it was received in and return it to you.

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